JEN Singapore Tanglin by Shangri-La

JEN Singapore Tanglin by Shangri-La Overview

First Impressions

Walking into JEN Singapore Tanglin by Shangri-La, you immediately get that feeling of being somewhere that knows what it’s doing. The lobby has this modern, understated elegance — not trying too hard, but clearly a four-star property that takes itself seriously. What struck me right away was how the staff seemed genuinely happy to see guests, which honestly isn’t always a given in Singapore. The whole place has this calm energy that makes you want to slow down a bit after rushing around the city.

Prime Orchard Location

Here’s the thing about the location — it’s absolutely brilliant. You’re right in the heart of Orchard Road, but tucked away on Cuscaden Road so you don’t get all the street noise. I mean, you can walk to ION Orchard in about five minutes, and Takashimaya is practically next door. The couples who stay here clearly know what they’re doing because they’ve rated the location 9.1 out of 10. You know what I love most? You can actually walk to the Botanic Gardens from here — it’s this lovely little escape that most tourists miss because they think it’s too far from the shopping district.

The Room Experience

The room itself is where this hotel really shines. Those beds everyone raves about? They’re not exaggerating — I actually had trouble getting up in the morning because everything was so comfortable. The rooms have this clean, contemporary design with floor-to-ceiling windows that make the space feel bigger than it actually is. What I appreciated was the attention to small details — proper blackout curtains (crucial in Singapore), plenty of power outlets, and a bathroom that doesn’t feel like an afterthought.

Breakfast and Amenities

The breakfast setup is pretty impressive, actually. They do this buffet spread that covers all the bases — Continental options, Halal choices, and even breakfast to go if you’re in a rush. I watched business travelers grab their coffee and pastries on the way out, which seems like such a smart touch. The restaurant area gets good morning light, and there’s enough variety that you won’t get bored if you’re staying for several days. Oh, and there’s parking available, which might not sound exciting but trust me — in this part of Singapore, that’s actually a big deal.

Why Guests Love It

What really tells you everything you need to know is that this place has more repeat guests than most other hotels in the area. That’s not an accident — it’s because they’ve figured out how to make business travelers and couples feel equally at home. The location score of 9.1 speaks for itself, but it’s really about how the hotel sits perfectly between Singapore’s shopping heart and its quieter, more residential areas. You get the best of both worlds without feeling like you’re camping out in a tourist bubble.

Locals suggest to book apartments in Singapore around Katong for heritage bakeries, sea breezes, and Peranakan cafés.

JEN Singapore Tanglin by Shangri-La Accommodations

Reviews of JEN Singapore Tanglin by Shangri-La

• Down to earth but chic hotel – Ciaying from Indonesia (9/10)

  Location is great, room was clean.

• Good location, comfortable and clean room, value for money. – Amy from Australia (8/10)

  Location is perfect and very convenient for us to visit friends and family.
  
  Room is clean and has all the basic things we need to make our stay comfortable.

• Wonderful – Vivek from India (9/10)

  Hotel staff excellent particularly front dest and concierge. Special mention to Joel, Tyson, Bayani, Weida, Eleizer and Ralph.
  
  Restaurant staff also very good. Thiva, Ben, Roshini and ever jolly Mr. Kim in hot food counter stood out.
  
  There was some power related maintenance work going on. Mr. Merdanee and Mr. Izzat were particularly helpful.

• Good hotel and location. Easy to walk. – Kuan from Malaysia (9/10)

  I paid for the club room facilities and it was money well spent.

• An excellent place to stay. – Lindsay from Australia (9/10)

  The location and the pool. We were also given an early check in.

• Very Good – Lee from South Korea (8/10)

  Location

• Comfortable and relaxing. – Kevin from United Kingdom (8/10)

  Well appointed. Room good size. Good breakfast. Good location.

• Good – Sumeet from India (7/10)

  Location was great

• Good – Kooi from Malaysia (7/10)

  New MRT station which is very near to hotel

• Generally good – Manny from United States of America (9/10)

  Responsiveness of housekeeping

Facilities