

Holiday Inn Express & Suites Singapore Novena, an IHG Hotel Overview
First Impressions
Walking into the Holiday Inn Express & Suites Singapore Novena, an IHG Hotel, you immediately get that “this place has its act together” feeling. The lobby’s clean and modern without being sterile — honestly, it’s refreshing after dealing with Singapore’s humidity outside. What struck me right away was how the staff seemed genuinely happy to see guests, not just going through the motions. You can tell this four-star property takes pride in the details, from the spotless floors to the way everything just works smoothly.
Location & Neighborhood
The Novena location is actually brilliant if you know Singapore well. Balestier Road might not sound glamorous, but you’re perfectly positioned between the city center and the residential heartland — it’s like having the best of both worlds. The Novena MRT station is close enough that getting downtown takes maybe 15 minutes, but you’re also surrounded by authentic local eateries and traditional shophouses. I mean, couples consistently rate this spot highly for good reason; it feels more like staying in a real neighborhood rather than a tourist bubble.
The Room Experience
The suites here are what you’d expect from a solid Holiday Inn Express, but with thoughtful Singapore-specific touches. Air conditioning that actually works (crucial in this climate), blackout curtains that block the tropical sun completely, and — this matters more than you’d think — excellent water pressure in the shower. The rooms aren’t huge by Western standards, but they’re intelligently designed with plenty of storage and a workspace that’s actually usable. You know what I appreciated? The USB ports are exactly where you need them, and the Wi-Fi doesn’t cut out every five minutes.
Breakfast & Amenities
The breakfast buffet strikes that perfect balance between international options and local flavors — you can have your standard continental spread or try some Asian dishes that don’t feel like tourist versions. The coffee’s decent (not amazing, but definitely drinkable), and they keep everything well-stocked even during busy morning hours. Having private parking at the hotel is honestly a game-changer in Singapore, where finding a spot can be a nightmare. It’s one of those amenities you don’t think about until you need it, then you’re incredibly grateful it exists.
Why Guests Love It
There’s something to be said for a place that earns repeat customers — and this hotel clearly does that well. It’s not trying to be the fanciest property in Singapore, but it delivers consistently on what business travelers and couples actually want: comfort, reliability, and a location that makes sense. The staff genuinely seems to remember returning guests, which creates this welcoming atmosphere that’s hard to fake. When you’re dealing with jet lag or a packed itinerary, having a home base that just works without any drama becomes incredibly valuable.
Holiday Inn Express & Suites Singapore Novena, an IHG Hotel Accommodations
| Accommodation | Details |
|---|---|
| Standard Room | 1 queen bed and 2 twin beds for 2 adults, 1 child |
| Standard Queen Room | 1 queen bed for 2 adults, 1 child |
| Standard Twin Room | 2 twin beds for 2 adults, 1 child |
| Standard Queen Room – High Floor | 1 queen bed for 2 adults, 1 child |
| High Floor Standard Twin Room | 2 twin beds for 2 adults, 1 child |
| Queen Suite with Kitchenette – High Floor | for 2 adults, 1 child |
| Queen Suite with Kitchenette | for 2 adults, 1 child |
| One-Bedroom Suite with Kitchenette | for 3 adults, 2 children |
| One-Bedroom Suite with Kitchenette – High Floor | for 3 adults, 2 children |


Reviews of Holiday Inn Express & Suites Singapore Novena, an IHG Hotel
Modern hotel w – Omair from Bangladesh (9/10)
Professional staff and room cleanliness
Very Good – Craig from New Zealand (8/10)
Nice facilties. It's very tidy and clean. Most staff very helpful..Breakfast was very impressive.
A short visit – Justice from Singapore (7/10)
Location and ease of transportation proximity
Had a great stay – Lorelie from Philippines (8/10)
The staff are accommodating and friendly
The room is comfy and cleanWonderful – Suzanne from United Kingdom (9/10)
Great value Hotel with excellent staff.
Clean and very comfortableExcellent! Front dest people are very helpful – Prince from India (7/10)
Yes
We had a good stay and would stay again. – Dana from Canada (9/10)
The breakfast was good with selections for both Asians and Westerners.
Wonderful – Visal from India (9/10)
Very nice staff. Super clean room. Daily cleaning services. Had a mini fridge, very useful for long stay, Gave us a room with a view on request.
Would stay here again for sure. – Bevan from Australia (9/10)
Comfortable accommodation well suited to our needs
Very Good – Kelvin from Singapore (8/10)
Staff are very helpful and friendly
Facilities
Spa:
- Fitness
- Beach chairs/Loungers
- Fitness center
Bedroom:
- Linens
- Wardrobe or closet
General:
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Carpeted
- Soundproof rooms
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Parking:
- Parking garage
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Food & Drink:
- Coffee house on site
- Wine/Champagne
- Snack bar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Auditory guidance
- Visual aids (tactile signs)
- Visual aids ( Braille)
- Bathroom emergency cord
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Room Amenities:
- Socket near the bed
- Clothes rack
Languages Spoken:
- English
- Chinese
Cleaning Services:
- Daily housekeeping
- Ironing service
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
Media & Technology:
- Flat-screen TV
- Cable channels
- Telephone
Business Facilities:
- Fax/Photocopying
- Meeting/Banquet facilities
Front Desk Services:
- Invoice provided
- Baggage storage
- Currency exchange
- 24-hour front desk
Outdoor swimming pool Free!:
- Opening times
- All ages welcome
- Pool with view
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas


House Rules at Holiday Inn Express & Suites Singapore Novena, an IHG Hotel
Pets:
- Pets are allowed on request. Charges may apply.
Check-in:
- From 14:00
- Guests are required to show a photo ID and credit card at check-in.
Check-out:
- Until 12:00
Children & Beds:
- Children of all ages are welcome.
Cancellation/prepayment:
- Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Guest reviews
Staff:
Comfort:
Location:
Free Wifi:
Facilities:
Cleanliness:
Value for money:

