201 Balestier Road, Novena, 329926 Singapore, Singapore
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Image 1 of Holiday Inn Express & Suites Singapore Novena, an IHG Hotel
Image 2 of Holiday Inn Express & Suites Singapore Novena, an IHG Hotel

Holiday Inn Express & Suites Singapore Novena, an IHG Hotel Overview

First Impressions

Walking into the Holiday Inn Express & Suites Singapore Novena, an IHG Hotel, you immediately get that “this place has its act together” feeling. The lobby’s clean and modern without being sterile — honestly, it’s refreshing after dealing with Singapore’s humidity outside. What struck me right away was how the staff seemed genuinely happy to see guests, not just going through the motions. You can tell this four-star property takes pride in the details, from the spotless floors to the way everything just works smoothly.

Location & Neighborhood

The Novena location is actually brilliant if you know Singapore well. Balestier Road might not sound glamorous, but you’re perfectly positioned between the city center and the residential heartland — it’s like having the best of both worlds. The Novena MRT station is close enough that getting downtown takes maybe 15 minutes, but you’re also surrounded by authentic local eateries and traditional shophouses. I mean, couples consistently rate this spot highly for good reason; it feels more like staying in a real neighborhood rather than a tourist bubble.

The Room Experience

The suites here are what you’d expect from a solid Holiday Inn Express, but with thoughtful Singapore-specific touches. Air conditioning that actually works (crucial in this climate), blackout curtains that block the tropical sun completely, and — this matters more than you’d think — excellent water pressure in the shower. The rooms aren’t huge by Western standards, but they’re intelligently designed with plenty of storage and a workspace that’s actually usable. You know what I appreciated? The USB ports are exactly where you need them, and the Wi-Fi doesn’t cut out every five minutes.

Breakfast & Amenities

The breakfast buffet strikes that perfect balance between international options and local flavors — you can have your standard continental spread or try some Asian dishes that don’t feel like tourist versions. The coffee’s decent (not amazing, but definitely drinkable), and they keep everything well-stocked even during busy morning hours. Having private parking at the hotel is honestly a game-changer in Singapore, where finding a spot can be a nightmare. It’s one of those amenities you don’t think about until you need it, then you’re incredibly grateful it exists.

Why Guests Love It

There’s something to be said for a place that earns repeat customers — and this hotel clearly does that well. It’s not trying to be the fanciest property in Singapore, but it delivers consistently on what business travelers and couples actually want: comfort, reliability, and a location that makes sense. The staff genuinely seems to remember returning guests, which creates this welcoming atmosphere that’s hard to fake. When you’re dealing with jet lag or a packed itinerary, having a home base that just works without any drama becomes incredibly valuable.

Holiday Inn Express & Suites Singapore Novena, an IHG Hotel Accommodations

AccommodationDetails
Standard Room1 queen bed and 2 twin beds for 2 adults, 1 child
Standard Queen Room1 queen bed for 2 adults, 1 child
Standard Twin Room2 twin beds for 2 adults, 1 child
Standard Queen Room – High Floor1 queen bed for 2 adults, 1 child
High Floor Standard Twin Room2 twin beds for 2 adults, 1 child
Queen Suite with Kitchenette – High Floorfor 2 adults, 1 child
Queen Suite with Kitchenettefor 2 adults, 1 child
One-Bedroom Suite with Kitchenettefor 3 adults, 2 children
One-Bedroom Suite with Kitchenette – High Floorfor 3 adults, 2 children
Image 3 of Holiday Inn Express & Suites Singapore Novena, an IHG Hotel
Image 4 of Holiday Inn Express & Suites Singapore Novena, an IHG Hotel

Reviews of Holiday Inn Express & Suites Singapore Novena, an IHG Hotel

  • Modern hotel w – Omair from Bangladesh (9/10)

    Professional staff and room cleanliness

  • Very Good – Craig from New Zealand (8/10)

    Nice facilties. It's very tidy and clean. Most staff very helpful..Breakfast was very impressive.

  • A short visit – Justice from Singapore (7/10)

    Location and ease of transportation proximity

  • Had a great stay – Lorelie from Philippines (8/10)

    The staff are accommodating and friendly
    The room is comfy and clean

  • Wonderful – Suzanne from United Kingdom (9/10)

    Great value Hotel with excellent staff.
    Clean and very comfortable

  • Excellent! Front dest people are very helpful – Prince from India (7/10)

    Yes

  • We had a good stay and would stay again. – Dana from Canada (9/10)

    The breakfast was good with selections for both Asians and Westerners.

  • Wonderful – Visal from India (9/10)

    Very nice staff. Super clean room. Daily cleaning services. Had a mini fridge, very useful for long stay, Gave us a room with a view on request.

  • Would stay here again for sure. – Bevan from Australia (9/10)

    Comfortable accommodation well suited to our needs

  • Very Good – Kelvin from Singapore (8/10)

    Staff are very helpful and friendly

Facilities

Spa:

  • Fitness
  • Beach chairs/Loungers
  • Fitness center

Bedroom:

  • Linens
  • Wardrobe or closet

General:

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Food & Drink:

  • Coffee house on site
  • Wine/Champagne
  • Snack bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids ( Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages Spoken:

  • English
  • Chinese

Cleaning Services:

  • Daily housekeeping
  • Ironing service
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone

Business Facilities:

  • Fax/Photocopying
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Baggage storage
  • Currency exchange
  • 24-hour front desk

Outdoor swimming pool Free!:

  • Opening times
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Image 5 of Holiday Inn Express & Suites Singapore Novena, an IHG Hotel
Image 6 of Holiday Inn Express & Suites Singapore Novena, an IHG Hotel

House Rules at Holiday Inn Express & Suites Singapore Novena, an IHG Hotel

Pets:

  • Pets are allowed on request. Charges may apply.

Check-in:

  • From 14:00
  • Guests are required to show a photo ID and credit card at check-in.

Check-out:

  • Until 12:00

Children & Beds:

  • Children of all ages are welcome.

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

9.1

Comfort:

8.8

Location:

7.8

Free Wifi:

9.0

Facilities:

8.5

Cleanliness:

8.9

Value for money:

8.1