11 Cairnhill Road, Orchard, 229724 Singapore, Singapore
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Ascott Orchard Singapore Overview

First Impressions

Walking into Ascott Orchard Singapore feels like stepping into someone’s incredibly well-appointed private residence — if that someone happened to have impeccable taste and unlimited resources. This five-star serviced residence sits right in the heart of Orchard Road, and honestly, the location alone makes it worth considering. The lobby has this understated elegance that whispers luxury rather than shouting it, which I actually prefer to some of the more ostentatious hotels in Singapore.

The Orchard Road Advantage

You know what’s brilliant about staying here? You’re literally in the middle of Singapore’s premier shopping and dining district, but the hotel manages to feel like a peaceful retreat. ION Orchard is practically next door, and you can walk to Takashimaya, Paragon, and all the major malls without breaking a sweat — which matters when it’s 85 degrees and humid outside. The couples who stay here absolutely love the location (they rate it 9.4 out of 10), and I can see why. There’s something romantic about being able to stroll through the tree-lined streets around Cairnhill Road, then pop into a world-class restaurant for dinner.

Living Spaces That Actually Work

The serviced apartments here are what set Ascott apart from regular hotels. Each apartment comes with a full kitchen, separate living areas, and — this is key — enough space to actually spread out and live like a human being. I mean, after a few days in most hotel rooms, you start feeling like you’re living in a very nice closet. The beds are genuinely comfortable (guests rave about them), and the room layouts make sense for both business travelers and families. The washer-dryer in each unit is one of those small touches that makes extended stays so much easier.

Amenities and Atmosphere

The rooftop pool offers decent city views, though it’s not the most spectacular in Singapore — but it’s perfectly adequate for a morning swim or evening wind-down. There’s a fitness center that’s well-equipped without being overwhelming, and the business facilities work seamlessly if you need to get work done. What I really appreciate is the 24-hour front desk staff who actually seem to know the neighborhood inside and out. They’ll point you toward the best local hawker centers (try the one at Cuppage Terrace) and help arrange everything from parking to restaurant reservations.

Why Guests Love It

The repeat guest rate here is notably high, and after staying here, it makes perfect sense. It’s the kind of place that feels familiar from the second visit onward — the staff remembers your preferences, you know exactly which apartment layout you prefer, and you’ve figured out all the neighborhood shortcuts. The combination of residential comfort with hotel services hits that sweet spot for travelers who want luxury without the stuffiness. Plus, being in Orchard means you’re never more than a few minutes from excellent food, whether that’s high-end dining or some of the best street food in Asia.

The concierge service in Singapore curates rooftop yacht parties, private hawker feasts, and behind-the-scenes garden tours.

Ascott Orchard Singapore Accommodations

AccommodationDetails
Executive Studio1 king bed for 2 adults, 1 child
Premier Studio1 king bed for 2 adults, 1 child
Premier One-Bedroom Suite1 king bed for 2 adults, 1 child
Premier Two-Bedroom Suite2 twin beds and 1 king bed for 4 adults, 1 child
Deluxe One-Bedroom Suite1 king bed for 2 adults, 1 child
Studio Murano Suite1 king bed for 2 adults, 1 child
One-Bedroom Pierre Suite1 king bed for 2 adults, 1 child
Two-Bedroom Soho Suite2 twin beds and 1 queen bed for 4 adults, 1 child
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Reviews of Ascott Orchard Singapore

  • Exceptional – Lydia from Indonesia (9/10)

    Great location and cozy room design

  • The central location of Ascott allowed us to move about easily. – Chow from Malaysia (9/10)

    It is well organised and amply furnished.

  • Good – Agung from Indonesia (8/10)

    Location

  • Cosy and comfortable stay! – Sophia from Singapore (8/10)

    The room was spacious and comfortable, with excellent ventilation. The bathroom was clean and well-maintained, adding to the overall pleasant experience!

  • Wonderful – Lee from Hong Kong (9/10)

    Great location

  • Very good stay – Ramon from Philippines (8/10)

    Great location. Big room

  • Excellent would stay again soon – Zachary from Singapore (9/10)

    Location, Swimming Pool and Gym were excellent

    Room was well maintained and the room service was great.

  • Very Good – Aasheque from Bangladesh (8/10)

    The room was great.

  • Good – Kong from Singapore (7/10)

    Most things

  • Great location when having medical check up at Mount Elizabeth. – Ramoncita from Philippines (7/10)

    Location, link bridge to Paragon.

Facilities

Spa:

  • Kids’ pool
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Fitness center

Bedroom:

  • Linens
  • Wardrobe or closet
  • Alarm clock

General:

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Executive lounge access
  • Wake-up service
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Kitchen:

  • Dining table
  • Coffee machine
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette

Parking:

  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun deck
  • Garden

Living Area:

  • Dining area
  • Sitting area
  • Desk

Food & Drink:

  • Kids’ meals
  • Restaurant

Accessibility:

  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Clothes rack

Languages Spoken:

  • English
  • Malay
  • Chinese

Cleaning Services:

  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Front Desk Services:

  • Invoice provided
  • Concierge
  • 24-hour front desk

Great for your stay:

  • Parking
  • Restaurant
  • Private Bathroom
  • Air conditioning
  • Free Wifi
  • Kitchenette
  • Fitness center
  • Flat-screen TV
  • Room service
  • Non-smoking rooms

Building Characteristics:

  • Private apartment in building

Outdoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers

Entertainment & Family Services:

  • Outdoor play equipment for kids
  • Babysitting/Child services
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House Rules at Ascott Orchard Singapore

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 7 rooms, different policies and additional fees may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo ID and credit card at check-in.

Check-out:

  • Until 12:00

Children & Beds:

  • Children of all ages are welcome.

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

8.9

Comfort:

8.9

Location:

9.3

Free Wifi:

7.7

Facilities:

8.7

Cleanliness:

8.9

Value for money:

7.8